Privacy Policy

Last Updated: August 30, 2026

Talented Hearts respects the privacy of our customers and website visitors. This Privacy Policy explains the types of information we may collect, why we collect it, and how that information may be used when you visit TalentedHearts.com, purchase our products, contact us, or request a personalized product.

Information We Collect

Depending on how you use our website and services, we may collect information you voluntarily provide, including:

Name
Email address
Mailing and shipping address
Telephone number, when provided
Order and purchase information
Information submitted through contact or order forms
Photographs and other materials submitted for personalized products
Names, interests, characteristics, story details, and other information supplied for creating a personalized book
Communications you send to Talented Hearts

Our website may also automatically collect certain technical information, such as IP address, browser type, device information, cookies, and information about how visitors interact with the website.

Personalized Books and Customer-Supplied Photographs

Talented Hearts offers personalized books that may require customers to provide photographs, names, descriptions, interests, and other information about a child or other individuals.

We use this information for the purpose of reviewing the request, communicating with the customer, creating the personalized product, producing the finished product, and fulfilling the order.

Photographs and personal information submitted for a custom book will not be sold by Talented Hearts or used by Talented Hearts for unrelated advertising or marketing without permission.

Customers submitting information or photographs are responsible for having the authority or permission necessary to provide those materials to Talented Hearts.

If information concerns a child, it should be submitted by the child’s parent, legal guardian, or another adult authorized to provide the information.

How We Use Information

We may use information collected through TalentedHearts.com to:

Process and fulfill orders
Create personalized products requested by customers
Communicate about orders and customer requests
Provide customer service
Process payments and invoices
Arrange shipping and delivery
Maintain and improve our website and services
Prevent fraud, spam, misuse, or security problems
Maintain records required for legitimate business, accounting, tax, or legal purposes
Comply with applicable laws and legal obligations

Payments

Payments may be processed through third-party payment providers.

Talented Hearts does not ordinarily receive or store complete credit or debit card numbers when payments are processed by an independent payment provider. Payment providers may collect and process information according to their own privacy policies and security practices.

Shipping and Order Fulfillment

When necessary to fulfill an order, relevant information such as your name, shipping address, and order details may be provided to shipping carriers, printers, fulfillment providers, or other service providers involved in producing or delivering your purchase.

We provide service providers only with information reasonably necessary for them to perform the applicable service.

Cookies

TalentedHearts.com may use cookies and similar technologies necessary for website operation, shopping-cart functions, customer accounts, security, preferences, analytics, and other website features.

Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent some portions of the website, including shopping or account features, from functioning correctly.

Embedded Content and Third-Party Services

Pages on TalentedHearts.com may contain content or services provided by third parties, such as videos, forms, payment services, social-media features, or other embedded content.

These third parties may collect information or use cookies according to their own privacy policies. Talented Hearts does not control the privacy practices of independent third-party websites and services.

When We Share Information

Talented Hearts does not sell customers’ personal information.

We may share information when reasonably necessary with service providers that assist us with functions such as website hosting, payment processing, printing, order fulfillment, shipping, email communications, website security, or other business operations.

Information may also be disclosed when required by law, legal process, or when reasonably necessary to protect the rights, property, security, or safety of Talented Hearts, our customers, or others.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, tax, security, dispute-resolution, or legal requirements.

Information associated with purchases may need to be retained as part of our business and financial records.

Customer-supplied photographs and personalized-book materials may be retained while an order is being created, produced, delivered, and reasonably thereafter for customer-service purposes.

Customers may contact us to request deletion of personalized photographs or materials that we no longer have a legitimate or legal reason to retain.

Protecting Your Information

Talented Hearts takes reasonable measures to protect personal information under our control.

However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact Talented Hearts to request access to, correction of, or deletion of personal information you have provided to us.

Certain information may need to be retained when required for legitimate business, accounting, tax, fraud-prevention, security, or legal purposes.

Children’s Privacy

Talented Hearts creates products and entertainment intended for families and children. However, purchases and personalized-book requests are intended to be made or submitted by adults.

Children should not independently submit personal information or photographs through our website.

Parents, legal guardians, or authorized adults may provide information about a child when requesting a personalized product.

If you believe a child has provided personal information to Talented Hearts without appropriate adult authorization, please contact us so that we can review and, when appropriate, delete the information.

Changes to This Privacy Policy

Talented Hearts may update this Privacy Policy from time to time as our website, products, services, or legal requirements change.

The current version will be posted on this page with its most recent update date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Talented Hearts through our Contact Us page.

Talented Hearts
Stories, games, and adventures created with heart